AI Support Agents

Your store never stops replying.

Connect your marketplace account. Our AI reads every buyer message, checks real order data, and writes replies in your voice. Under 30 seconds. Around the clock.

Start Now From $49/month per store
I ordered the wireless headphones 3 days ago and tracking still shows "label created". When will this actually ship?
AI Reply, 28s
Hi John! Your order was picked up by USPS this morning. Tracking should update within a few hours. Expected delivery is Thursday. Let me know if you need anything else.
Order verified Tracking pulled
Platforms
One tool. Every marketplace.
Connect where you sell. AI handles customer support.
eBay Live now
Shopify Coming soon
Amazon Coming soon
Etsy Coming soon
Walmart Coming soon
How it works
Three steps. Done.

Connect your store

Secure OAuth login. No passwords shared. Takes under a minute to link your account.

Configure your agent

Pick your reply tone. Set escalation rules. Add custom instructions for how the AI should respond.

Go live

AI starts replying to every buyer message using real order context. You focus on growing your business.

Features
Everything you need to scale.

Context-aware replies

AI pulls real tracking numbers, carrier info, and delivery dates from your orders. Every reply is grounded in verified data. No fabricated information, no generic templates.

Smart escalation

Refund requests, disputes, and angry messages are flagged for your review. The AI knows when to step back.

Your voice, your rules

Professional, friendly, or concise. Add custom instructions. Buyers will not know it is automated.

Full analytics

Message volume, response times, escalation rates. Download reports anytime.

AI Listing Studio
Photos in. Live listings out.
Drop in product photos. AI drafts the title, category, description, and condition copy — then you publish to eBay. GPS and EXIF data are stripped from every image.

  • Reads the photos

    Brand, model, color, wear, and what’s included — only what the pictures actually show. No invented specs.

  • Writes listings that sell

    Search-ready titles under 80 characters, honest condition copy, and the right eBay category.

  • Keeps your location private

    Every photo is scrubbed of GPS and EXIF before it ever leaves your account.

Included on the Pro plan.

Listing draft AI drafted
Sony WH-1000XM5 Wireless Headphones Black — Excellent
Headphones Used — Excellent 78/80
GPS stripped Ready to publish
Pricing
Two plans. One unfair advantage.
Try any plan for 7 days for $1. Cancel anytime. Keep the time you used to spend typing the same replies.
Basic
Your 24/7 sales floor. Buyers get instant, on-brand answers the second they write — so you can stop living in your inbox.
$1.00 for 7 days
then $14.99/mo
Get Started
  • Replies in seconds, around the clock — even while you sleep
  • Sounds like your store, not a call-center script
  • Pulls real tracking and order facts into every answer
  • Escalates angry buyers, refunds, and disputes to you
  • Never invents tracking numbers, dates, or promises
  • Unlimited buyer conversations on 1 connected store
Most Powerful
Intro
Pro
Made to increase your sales. An AI agent that sells while you sleep, listings that push buyers to buy, and payouts you can see growing.
$1.00 for 7 days
then $34.99/mo
Get Started
  • Increase sales with an AI agent that turns buyer chats into purchases
  • AI listings written to sell — more views, more bids, more checkouts
  • Close more deals after hours so overnight messages become overnight sales
  • See sales hit your account with clear payout tracking
  • More replies answered = fewer lost buyers = higher sales volume
  • 1 store. More sales. Without hiring a sales team
FAQ
Common questions
Is my store data safe?
We use official OAuth for every platform. No passwords stored. Only messaging and order data is accessed. Everything is encrypted at rest and in transit. You can revoke access at any time.
What platforms are supported?
eBay is live with full AI auto-reply. Shopify, Amazon, Etsy, and Walmart agents are in development.
How does billing work?
Both plans start with a 7-day trial for $1. After that, Basic is $14.99/month and Pro is $34.99/month, which adds AI listing creation and order management. Payments are processed securely via Stripe. Cancel anytime, access continues until the end of your billing period.
What if the AI makes a mistake?
The AI only uses verified order data. It never fabricates tracking numbers or dates. If it cannot answer confidently, it sends a polite holding message and flags the conversation for your review.
Contact
Get in touch
Questions about ZygenAI? Send a message and we will get back to you.
Stop typing the same replies.
Connect your store. Let AI handle customer support.
Get Started
$49/month. Cancel anytime.